Frequently Asked Questions
Q
Are you manufacturer? Do you accept OEM/Private Label Service?
Yes, we are a manufacturer with continuous and improved R&D, production, sales, and service supply of Hair Cosmetic products. Our factory is scientifically designed as per GMP standards. We welcome OEM/Private Label. With rich industrial experience and reputation, we will help you to build and expand your brand of hair cosmetic products quickly.
Q
What are your Main products?
Our main products include Hair Treatments & Hair Beauty Products, such as Men’s hair styling products (hair wax, Hair Pomade/Clay), Hair Treatments (Hair Oil, Hair Serum, Botox hair treatment), Straightening Cream, Hair Perms, and Fashion Hair Color, among others.
Q
Can I get samples before placing an order? How can I get them?
Quality is the life of a brand. We are pleased to offer you samples to test the quality before ordering. Please let us know which product you are interested in and provide your detailed address to calculate delivery costs. We will send you a Sample Invoice. Sample delivery mostly takes 5-7 working days to your door by air express.
Q
If I want to order from you, what is your MOQ?
Case 1 / Regular Stock Cargo: For items we keep in regular stock, we accept small orders like 5 to 10 cartons per item (subject to market availability).
Case 2 / OEM Private Label: This mostly depends on the packaging materials and product formula. On average, you can build your own brand starting from 2,000 pcs (to be confirmed after evaluating your request).
Q
What is the procedure for OEM / Custom Private Label?
- Step 1: Tell us which item you want for your private label.
- Step 2: Confirm packaging and product formulation (samples recommended for easier confirmation).
- Step 3: Receive quotation & contract to confirm price, MOQ, payment terms, and delivery terms.
- Step 4: Arrange a 40% deposit.
- Step 5: Send us your trademark authorization letter and designed label files.
- Step 6: We will prepare your label sample and design proof for final confirmation.
- Step 7: Production.
- Step 8: Collect the 60% balance payment once production is finished.
- Step 9: Delivery (via your shipping agent, or we can assist in sourcing one).
Q
What are your payment terms and delivery times?
Payment Terms: 40% deposit upon order, and 60% balance before delivery. Payments can be made via T/T, Western Union, or Trade Assurance.
Delivery Times: For Regular Stock cargo, delivery takes 1-2 weeks after order confirmation. For OEM/Private Label cargo, it takes 35-40 days after receiving the deposit and final design confirmation (approximately 15 days for packaging printing and 15 days for production).